Jonal Laboratories
High Temperature Silicone Rubber Seals & O-Rings for Aerospace
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Customer Survey

Customer Satisfaction Questionnaire

We would be grateful if you could spare a few minutes to complete this questionnaire, which forms an integral part of our drive to continuously improve customer satisfaction.

The ‘Comments / Suggestions for improvement’ section is reserved for your comments regarding our current performance and any suggestions you may have that could improve future performance.

* Denotes Required Fields
Scoring Key
N/A EXTREMELY DISSATISFIED DISSATISFIED SATISFIED EXTREMELY SATISFIED
1 2 3 4 5
1 2 3 4 5
1. Response to enquiries and method of communication.
2. Technical assistance.
3. Product quality.
4. Delivery to schedule.
5. Accuracy and completeness of paperwork.
6. Reaction time to complaints.
7. Product packaging.
Comments / Suggestions for Improvement:
Questionnaire Completed By
Name
Company
Position
Date
Email Address

 

Form: Form 8.2. 1-4 Rev B Owner: Quality
QMS Record (Retention 3 yrs) Reference: SP 8.2.1